About Skyme Pty Ltd

Skyme Pty Ltd is a technology-driven company focused on building intelligent, scalable, and cloud-native digital solutions. We leverage modern platforms, automation, and data-driven systems to streamline business operations and deliver value to our clients.

Job Description

We are seeking a proactive and detail-oriented Salesforce Administrator with hands-on industry experience to manage, configure, and optimize Salesforce platforms. The ideal candidate will work closely with business stakeholders to ensure Salesforce supports operational efficiency, reporting, and growth initiatives.

Key Responsibilities

Administer, configure, and maintain Salesforce (Sales Cloud, Service Cloud, or other modules as applicable)
Manage users, profiles, roles, permission sets, and security settings
Customize Salesforce objects, fields, page layouts, workflows, and validation rules
Build and maintain reports and dashboards to support business insights
Ensure data quality through regular audits, data imports, and cleansing activities
Support integrations between Salesforce and third-party applications
Troubleshoot user issues and provide day-to-day Salesforce support
Collaborate with internal teams to gather requirements and implement improvements
Document Salesforce configurations, processes, and best practices
Stay up to date with Salesforce releases and recommend enhancements

Required Skills & Qualifications

Minimum 1 year of industry experience as a Salesforce Administrator or similar role
Strong understanding of Salesforce core features and administration best practices
Hands-on experience with Salesforce configuration (objects, workflows, reports, dashboards)
Knowledge of data management, validation rules, and security models
Experience supporting end users and providing training or documentation
Basic understanding of automation tools (Flows, Process Builder)
Familiarity with integrations and data import/export tools
Strong analytical and problem-solving skills
Good communication and stakeholder management abilities

Nice to Have

Salesforce Administrator Certification (ADM 201)
Experience with Salesforce Flows, Lightning Experience, and AppExchange apps
Exposure to Apex, SOQL, or Salesforce development concepts
Experience working in a startup or fast-paced environment
Understanding of CRM processes such as sales, support, or customer success

What We Offer

Opportunity to work with modern CRM and automation platforms
Collaborative and innovation-driven work culture
Competitive salary based on experience
Flexible work environment (remote / hybrid)
Career growth, Salesforce learning, and certification support

Salesforce Administrator